Blue Lagoon Nails

Reviews of Blue Lagoon Nails

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  Payal Nand Added December 16, 2023

  ★ ☆ ☆ ☆ ☆
  Very disappointed with the service. I just could not believe how much the prices have gone up. I literally just got shellac on my toes and hands and it was $60. I had a $5 off voucher and the lady said if I pay cash it's extra $10 off. What an absolute rip $45 to have shellac on my hands and toes
  .... The work is dodgy there's bubbles everywhere in my polish and the price doesn't justify the service. Ontop of that I was cut on the skin while she was filing my nail down as they were too busy having a chat and screaming across the shop. There's a TV that says relaxing but there's nothing relaxing about sitting down with multiple women talking in different languages with each other. To be honest, it's so rude as you can't tell if they're talking about you or what.
  
  When I asked for a price list I was told sorry we don't have any... Waiting for them to arrive.... I'm sorry but stop ripping off customers. I feel like they're just saying any price to anyone that walks in..no consistency which is a shame because once upon a time they were very good.
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  N L Added December 07, 2023

  ★ ☆ ☆ ☆ ☆
  $$$$ Scam Beware, price was wayyy expensive $94 for a clear coat colour which came off in two days and toenails only in shellac with 4 nails in a very simple design except they didn't tell me till after. It took 36mins standing there with a toddler waiting to pay at the counter with no one knowing what to charge as the lady doing my nails was waxing someone in another room, multiple ppl yelling at me in Vietnamese refusing to fix my nails as well as trying to rip me off. I've been getting my nails done for 10 years and know average prices.
  I was misled, $65 was originally quoted for both hands and feet with shellac coloured fingernail polish with French tips (they charged me extra for change of mind except they never started painting with the original colour so I chose plain colour to save on costs but it ended up being more, PLEASE NOTE $20 more for paying by card (no sign visible), added their dodgy motifs for $10). How is non shellac more expensive? Staff said her boss / manager who wasn't present at the time would "cut her neck" if she didn't charge me this price which is inappropriate and false because only her and I knew.... or maybe the boss is abusive too. They refused to fix my unfinished nails, it was painful standing there waiting to pay, i told them, they saw it and didn't care... they lack customer service, and make up charges... they are so dodgy and charge more if customers do not have cash handy.... typical dodgy Cash in Hand business set up but in a local Plaza??? I walked away from this scam paying $94 for unfinished nails and abuse from these posers!
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  nosill Added December 04, 2023

  ★ ★ ★ ★ ★
  Made an appointment for this salon one day in advance at 10am the next day. Walked in at 9:55am and it was busy so they let us sit down and told us to choose our colours and that it would be a little wait. 20mins of waiting the ladies came and served us. Very nice and gentle if they don’t do the design good they will fix, just ask. Quoted price and paid that price.
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  athraa salim Added November 30, 2023

  ★ ☆ ☆ ☆ ☆
  I always come to this place to do my nails but this time one of the girls hurt my finger, I told her that she must give discount at least but she didn't care and I told the boss he didn't care as well so I just paid the whole amount and left but my finger still hurt and it's so painful
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  George Khamka Added November 28, 2023

  ★ ☆ ☆ ☆ ☆
  On behalf of my wife: she went into get a pedicure and was quoted a price which she was happy to pay. Until the service was done and the lady at the service desk advised its $35 if you pay cash but if you pay card it's $40! Nearly 15% mark up which isn't even the normal fees etc associated with using Eftpos! What a joke! So she ended up getting cash out but that's not the point it's the principle of the whole situation. These businesses need to be accountable for false promises and misleading their customers like this. We get that times are tough but you can't go on ripping off the community for your own gain.

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